Getting Started Packages

Laying the right foundations is key to scalable drone operations.

Drone operations are here to stay, and getting the foundations right is critical for safe, scalable success—let our expert team at Hover UAV guide you through every step, from strategy to implementation.

We draw on years of real-world experience to develop documentation that not only meets regulatory requirements but is also tailored to reflect how your operations are actually conducted. All our Operations Manuals are designed with growth in mind and include additional modules such as night operations to support a wide range of use cases.

Please note: Regulatory Authority application fees are not included in the package price.

Available Packages

CRP SUPPORT

Chief Remote Pilot Support

Lighten the Load. Stay Ahead.

Did you know that Hover UAV offers an extensive range of Chief Remote Pilot (CRP) services designed to support you in every stage of your operation?

We understand that CRPs are often time-poor, managing complex responsibilities while navigating evolving operational capabilities and regulatory requirements. As the industry continues to grow and shift, these new responsibilities can be overwhelming even for the most experienced professionals.

Expert Advice. Always.

Who We’ve Worked With

Hover UAV helps businesses integrate drone technology seamlessly into their existing operations, enhancing efficiency while minimising disruptions. By carefully evaluating your infrastructure and processes, and partnering with Hover UAV, you can effectively implement these new capabilities to align with your business objectives.

Frequently Asked
Questions

Why is it important to have a good Concept of Operations (CONOPS)?

A well-developed Concept of Operations (CONOPS) is critical to the success and safety of any drone operation. It serves as the foundation for how your mission is planned, executed, and managed. A good CONOPS outlines exactly how, where, and why your operation will take place, providing clarity not just for your internal team, but also for regulators such as CASA or the CAA. It demonstrates that you’ve thought through your objectives, operating environment, safety procedures, and risk mitigations in detail.

Having a clear and thorough CONOPS is essential for gaining regulatory approvals—particularly for complex operations like BVLOS, EVLOS, or flights over people. It helps regulators understand your intent, builds trust in your safety case, and can significantly reduce back-and-forth during the approval process. Internally, it ensures all team members are aligned on roles, responsibilities, and standard procedures, which supports consistency, reduces risk, and enables scalable, repeatable operations.

At Hover UAV, we specialise in crafting regulator-ready CONOPS tailored to your specific operation—whether you’re deploying a single drone in a remote area or managing a multi-site BVLOS program. A strong CONOPS not only meets compliance requirements but sets the stage for long-term operational success.

What is a Part 102 or ReOC?

A Part 102 certificate (in New Zealand) or a ReOC—Remotely Piloted Aircraft Operator’s Certificate (in Australia) are regulatory approvals that allow drone operators to conduct missions outside the standard operating rules set by Part 101 (NZ) or excluded categories (AU). These approvals are essential for organisations looking to perform higher-risk drone operations, such as Beyond Visual Line of Sight (BVLOS), flights near or over people, operations in controlled airspace, night flying, or using drones over 25kg.

Obtaining a Part 102 or ReOC involves demonstrating to the Civil Aviation Authority (CAA) or CASA that your organisation has the systems, procedures, safety protocols, and qualified personnel in place to manage the increased risks of these advanced operations. This includes developing a comprehensive operations manual, risk assessments, safety management systems, and clearly defined procedures.

Hover UAV specialises in helping organisations navigate the entire process of obtaining these approvals. We assist with everything from regulatory pathway planning and document preparation to risk assessments and engagement with the authorities. Whether you’re starting from scratch or upgrading your existing approval, we ensure your submission is robust, regulator-ready, and aligned with your operational goals. With years of experience delivering successful outcomes across Australia and New Zealand, Hover UAV is your trusted partner for achieving and maintaining Part 102 or ReOC certification.

Ready to expand your operational capabilities? Contact Hover UAV to get started on your approval journey.

Why is it important to update and refresh your Operations Manuals

As your drone operations evolve, so should your documentation. Keeping your Operations Manual up to date is essential for maintaining regulatory compliance, supporting operational efficiency, and enabling safe, scalable growth. Outdated or generic manuals can slow down approvals, increase risk, and fail to reflect the realities of your day-to-day operations.

At Hover UAV, we specialise in developing and refreshing tailored Operations Manuals that align with your current activities, future goals, and the latest CASA or CAA regulations. Whether you’re starting from scratch or looking to revise existing documentation, we ensure your manuals are clear, practical, and regulator-ready. Our manuals are built not only for compliance, but to help your drone program grow with confidence.

Need to bring your documentation up to speed? Contact Hover UAV for expert support.

Do I need new or updated Operations Manuals?

Whether you’re launching a new drone program or expanding an existing one, having a current and tailored Operations Manual is essential for compliance, efficiency, and long-term success. As regulations change and your operational scope grows, outdated or generic manuals can hold you back—causing delays, audit issues, or gaps in safety and oversight.

Hover UAV specialises in creating and updating custom Operations Manuals that align with your specific needs. We ensure your documentation meets all current CASA or CAA requirements while being practical, scalable, and easy to implement. Whether you’re starting fresh or refreshing existing materials, our manuals are designed to grow with your operations and support your journey—from day one through to complex BVLOS or multi-site missions.

What supporting packages does Hover UAV offer to help get started and stay compliant?

Hover UAV offers a range of practical and tailored packages designed to set your drone operations up for success from day one. Whether you’re building a new program or enhancing an existing one, our expert team provides the tools, training, and systems to keep you safe, efficient, and regulator-ready.

Our supporting packages include:

  • Chief Remote Pilot Fundamental Training – Build foundational knowledge and confidence for those stepping into the CRP role.

  • Custom Internal Train-the-Trainer Packages – Empower your team to deliver consistent internal training aligned with your procedures and compliance needs.

  • Compliance Software Setup – Streamline your documentation, reporting, and audit readiness with guided software implementation and onboarding.

  • Custom Risk Assessments – Develop operation-specific risk assessments aligned with SORA, CASA, or CAA frameworks to support complex approvals.

Whether you’re aiming for BVLOS, scaling operations, or just getting started, Hover UAV has the support you need to do it right.